Phone/Email Support

 Support Hours

Monday to Friday (excluding public holidays)

9:00am to 5:00pm Sydney Time.

Phone Number 1800 777 000

Email support@jobsplus.net.au

 

 
 Supported Items

The following list details the items that are covered by JobsPlus Support:

  • Installation
  • Upgrade Assistance
  • Basic Usability
  • Basic Functonality

The following items are NOT covered by JobsPlus Support:

  • Network setup
  • Hardward setup
  • Drivers
  • Accounting Information
 
 JobsPlus Care

Keep up-to-date with the latest version of your JobsPlus software, receive the latest tips and techniques by subscribing to JobsPlus Care.

Automatic Software Upgrades

Automatically upgrade to any new version of JobsPlus when it is released during the course of your subscription, keeping your business up-to-date with the latest software changes.

Access to Technical Support

Telephone access to JobsPlus Technical Support for advice about your JobsPlus software during our support hours detailed above.

Email access to Technical Support

Emailing a clear description of your technical issue to the JobsPlus Technical Support email address detailed above, will usually have a reply to your business during the next business day.

How to Subscribe to JobsPlus Care

Download the appropriate JobsPlus Care subscription form by choosing one of the following links.

Single User Care Form

Multi User Care Form

The forms are available as PDF files. To read and print these files you need Acrobat Reader v3.0 or later. You can download Acrobat Reader for FREE from www.acrobat.com .

 

 
 Pay Per Call Support

If you choose not to subscribe to JobsPlus Care, you are still able to access JobsPlus Support on a Pay Per Call Basis.

By calling 1800 777 000, you can pay for technical support for your JobsPlus software as you require it.  You must have your credit card details handy.  Pay Per Call Support is available 9:00am to 5:00pm Monday to Friday Sydney time.

Pay Per Call support is charged at $2.20 per minute, with a minimum charge for $22.  Prices are inclusive of GST.

Prices and conditions are subject to change witout notice.

 

 

© 2005 PSR Technology Pty Ltd. Term & Conditions